REFUND POLICY

Effective Date: 22 September 2024

At DataFlip.co, we strive to ensure that our customers are satisfied with their purchases of Power BI templates. However, due to the digital nature of our products, we have a specific refund policy. Please read the following terms carefully.

1. Digital Product Policy
All sales of digital products, including Power BI templates, PBIX files, Excel data sources, and PowerPoint designs, are final. Once a purchase is made and the download link is provided, we do not offer refunds or exchanges.

2. Eligibility for Refunds
While we do not offer refunds for the reasons stated above, we may consider refunds in the following situations:

• If the product is found to be defective or not functioning as described, you must contact us within [insert number of days, e.g., 14 days] of purchase.
• If you accidentally purchased the same product twice, we will review your request for a refund.
Any refund is provided at our sole discretion and subject to verification of your claim.

3. How to Request a Refund
To request a refund under the exceptions mentioned above, please follow these steps:

• Email us at [Insert Contact Email] with the subject line “Refund Request.”
• Provide your order number, a detailed explanation of the reason for the refund request, and any supporting information.
Failure to provide sufficient details or supporting information may result in the rejection of your refund request.

4. Processing Refunds
If your request is approved, we will process your refund within [insert number of days, e.g., 7-10 business days] after the request is made. Please be aware that it may take additional time for the refund to appear on your payment method, depending on your bank or card issuer.
Refunds will only be issued to the original payment method used during the purchase.

5. Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the updated policy on this page and updating the effective date. Please review this policy periodically for any changes.
Any changes to the Refund Policy will apply only to purchases made after the date of the updated policy.

6. Contact Us
If you have any questions about this Refund Policy, please contact us:
Email: contact@dataflip.co
Website: www.dataflip.co
Address: 5900 Balcones DR 20326 Austin, TX, 78731